Artificial intelligence is here and ready to help your customer service team advance your companies journey to digital maturity. These technologies “perform and/or augment tasks, help better inform decisions, and accomplish objectives that have traditionally required human intelligence, such as planning and reasoning from partial or uncertain information and learning.”

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In selling it is vital that we speak to people about our product or service, but what if they have never heard of you? There is frequently a credibility gap that needs to be filled so that the conversation can move forward. So how do you stand out? How do you build it? Stick around and I’ll give you some top tips.

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Large, strategic accounts do not come easy. You need to be willing to make a significant investment and take a different approach. It doesn’t have to be complicated. But if you want the sales salespeople charged with winning large accounts to succeed, you have to understand that they will need…

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From the day you started your first sales job, you’ve been getting advice on what it takes to be a success. And everybody means well. But not all well-meaning advice is good advice. Some may actually be backfiring. Here are some words of wisdom that the successful salespeople have learned to ignore.

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“It’s a game,” the company’s top salesperson coached. “If you don’t close the deal, they win.”

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Google recently came out with a report on How People Use Their Devices (download the full report here.)

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It’s no secret that your sales efforts, and the target audiences you're trying to reach, don’t always see eye to eye. This disconnect is quite common, regardless of the size of your business. Fortunately, there are several remedies to alleviate the miscommunication. So, for your consideration, here are five tips to leverage the relationships with your customers and restore the balance of sales...

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