Don’t Let Blocked Orders Stall Your Revenue.
The Rollio Process Collaboration Agent streamlines communication between your credit, sales, and logistics teams to resolve order blocks faster, protect customer relationships, and improve your cash conversion cycle.
A Single Blocked Order Creates a Ripple of Inefficiency.
You know the story. A high-value order is suddenly blocked due to a credit issue or delivery constraint. The sales rep has no visibility and starts chasing the credit team with calls and emails. The credit team, already overwhelmed, has to manually look up data in multiple systems. The result is a slow resolution, a delayed fulfillment, a frustrated customer, and a direct hit to your cash flow.
From Credit Block to Resolution in Minutes, Not Days
Detect & Initiate
The PCA proactively detects a credit-blocked sales order in Celonis. It automatically creates a channel in MS Teams or Slack, inviting the responsible Credit Manager and Sales Rep.
Provide Full Context
The Collaboration Agent posts all relevant order details and can combine it with the customer’s interaction history from Celonis and Salesforce, providing a 360-degree view of the situation from the start.
Collaborate Intelligently
The Sales Rep adds context. The Credit Manager uses natural language to ask the PCA for the customer’s real-time payment history from the ERP. All communication is centralized and transparent.
Resolve & Document
A decision is made to release the order. The PCA logs the decision, the rationale, and the people involved, creating a permanent, auditable record and ensuring the loop is closed.
See How Campari Group Drives Action with Rollio
The Campari Group is improving their cash conversion cycle and overall productivity by leveraging Rollio’s Process Collaboration Agent. The agent supports seamless collaboration between their customer teams to solve credit blocks, ensuring faster fulfillment and a more efficient order-to-cash process.
Resolve Orders Faster. Work Smarter.
Improve Cash Conversion Cycle
By drastically reducing the time it takes to resolve order blocks, you accelerate revenue recognition and improve your company’s cash flow.
Boost Team Productivity
Automate the manual coordination burden, freeing up your sales, credit, and logistics teams to focus on high-value, strategic work.
Enhance Customer Satisfaction
Ensure on-time deliveries and proactive communication by resolving fulfillment issues before they impact your customers.
Ready to scale your operations?
Stop letting process friction limit your team's potential...