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Rollio’s customers can now benefit from conversational AI that drives Revenue and Customer Engagement Performance
New York City, July 14, 2021 - Rollio.ai today announced it has launched its Natural Language Solution on Salesforce AppExchange, empowering customers with the visibility, performance, and productivity gains of speaking into and verbally interacting with Salesforce to achieve predictable performance among their sales and service teams.
Built on the Salesforce Platform, Rollio is currently available on AppExchange at: https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000FMkrnUAD.
Rollio enables Account Executives and Customer Engagement Representatives to simply speak, text or type and Rollio intelligently updates Salesforce leads, opportunities, cases. The app is bidirectional, providing next best actions and prompting revenue and engagement reps to maintain the highest fidelity and most complete customer data within Salesforce. Now customers can procure Rollio.ai via the AppExchange to gain the immediate and lasting value of updated, accurate, deep customer information living in their Salesforce cloud instance.
“We built Rollio.ai to fundamentally eradicate one of the biggest challenges among companies , which is capturing and maintaining accurate, detailed data about prospect and customer interactions,” said Jake Soffer, CEO and Founder of Rollio.ai. “ We are proud to offer a solution on AppExchange that unlocks the challenges of making it as easy as speaking to capture and maintain data that leaders use consistently to drive predictable sales growth and customer engagement by having more insight, happier and productive teams who spend less time entering or manipulating records, and giving those leaders the added time and insights to coach their teams effectively.”
“Western & Southern Life recently completed a pilot where Associates utilized Rollio to assist with entering and updating cases and records expeditiously. The company realized significant and immediate benefits including a consistent 6% reduction in handle time per interaction, enabling them to handle 434 more customers per week with that same team. In addition, Western & Southern Life experienced faster after call work completion, lower abandoned rate, and increased NPS scores .”
“Rollio is a welcome addition to AppExchange, as they power digital transformation for customers by allowing users to leverage AI conversationally ,” said Woodson Martin, GM of Salesforce AppExchange. “AppExchange is constantly evolving to enable our partners to build cutting-edge solutions to drive customer success.”
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About Salesforce AppExchange
Salesforce AppExchange, the world’s leading enterprise cloud marketplace, empowers companies to sell, service, market and engage in entirely new ways. With more than 6,000 solutions, 9 million customer installs and 117,000 peer reviews, it is the most comprehensive source of cloud mobile, social, IoT, analytics and artificial intelligence technologies for businesses.
Rollio.ai, founded by Jake Soffer in 2017, was a vision the young entrepreneur had to end the needless and senseless lack of data in CRM systems and the pain and suffering of busy executives everywhere. The dedication to true Natural Language Processing means Rollio is easy to use, yet anything but simple. Its humanistic, convenient approach is generating instant and continuous ROI for clients across Financial Services, Insurance, Manufacturing, and beyond.