How AI Support Can Help Your Reps Sell More

Reading Time: 2 minutesWe hear all the time that machines are getting smarter. Where once they were only capable of single repetitive tasks, artificial intelligence (or AI) lets them acquire knowledge and experience, “learn” and adapt. All this has created a lot of...
Do You Need To Scale Your Customer Support Team?

Do You Need To Scale Your Customer Support Team?

Reading Time: 2 minutesIt’s not always an easy answer so let’s look at a few questions to help you decide.   Is a customer service software solution necessary for your company? Of course, many organizations aren’t exactly sure when it will be the right time to...