Do You Need To Scale Your Customer Support Team?

Do You Need To Scale Your Customer Support Team?

Reading Time: 2 minutesIt’s not always an easy answer so let’s look at a few questions to help you decide.   Is a customer service software solution necessary for your company? Of course, many organizations aren’t exactly sure when it will be the right time to...
Adopting AI into your customer support team

Adopting AI into your customer support team

Reading Time: < 1 minuteArtificial intelligence is here and ready to help your customer service team advance your companies journey to digital maturity. These technologies “perform and/or augment tasks, help better inform decisions, and accomplish objectives that...
Did it really happen if it’s not in Salesforce?

Did it really happen if it’s not in Salesforce?

Reading Time: 2 minutesNow, as many salespeople do the equivalent to an Irish jig to get out of it when questioned… the facts remain the same, if it’s not entered into Salesforce, it never happened! It is becoming more and more important in this fast pace market to...
Bring your sales team to the 21st century

Bring your sales team to the 21st century

Reading Time: 2 minutesIs your team yawning at their desk? Is your Sales Manager bouncing off the walls yelling about sale figures? Are you tired of dragging your feet down the street while your competitors jog past in the latest trainers? Well, have we got the...